Student FAQ
Register online through the course page.
If online registration is unavailable, email box1572solutions@gmail.com to request an invoice or seat reservation.
Online credit or debit card
Employer or agency invoice
Payment plans for select programs
Payment is required to reserve a seat unless prior approval is granted.
Yes. CME eligibility is listed on each course page when applicable.
Certificates are issued after successful course completion.
Yes. Certificates are issued for:
EMT course completion
CME courses
CPR and specialty certifications
Replacement certificates are available upon request.
Unless otherwise stated:
Government-issued ID
Notebook and pen
Clothing suitable for skills labs
Required prerequisite certifications
Additional instructions are sent before class.
Attendance is required for certification programs.
Missed content may require remediation or a scheduled makeup session.
Yes. Custom and on-site training options are available for agencies and organizations.
EMT Program Policies
Students must meet attendance requirements to complete certification programs.
Excessive absences result in dismissal without refund.
Students are expected to:
Participate actively
Complete assigned work
Demonstrate professional conduct
Meet skills competency standards
Academic dishonesty results in removal from the program.
Yes. Hands-on participation is mandatory.
Unsafe actions during skills or scenarios result in removal from training.
Some programs include clinical or field components.
Health and background prerequisites apply.
Scheduling is coordinated by the program.
Refund and Scheduling
One complimentary reschedule per registration
Requests must be submitted before class start time
Late requests incur a $25 fee
Course price differences must be paid
Requests must be emailed with the requested date, time, and location.
Requests must be submitted by email
Requests received at least 24 hours before class are honored
Refunds include a 10 percent processing fee
Material costs are non-refundable unless returned unopened within 30 days
Conduct and Safety
Students must:
Treat others with respect
Follow instructor guidance
Maintain confidentiality
Avoid unsafe or disruptive behavior
Violations result in removal without refund.
Training includes hands-on activities.
Students are responsible for meeting physical participation requirements.
Communication and Records
Updates are sent by email.
Students are responsible for monitoring communications.
Training records are retained by Box 1572 Solutions in accordance with CT OEMS policies.
Certificates may be reissued upon request.
Consulting FAQ
Consulting services include:
EMS and Fire operations
Training program development
QA, QI, and compliance
Leadership and officer development
Technology and systems optimization
Consulting services support:
Fire Departments
EMS agencies
Municipal organizations
Healthcare systems
Training programs
Public safety leaders
Engagements begin with a consultation request.
A discovery discussion follows.
A written proposal outlines scope, timeline, and cost.
Hourly consulting
Project-based contracts
Monthly retainers
Pricing depends on scope and duration.
No.
A formal agreement is required before services begin.
Agency Training FAQ
Agency training includes:
On-site CME
Annual training packages
Skills verification days
Scenario-based training
Officer development sessions
Yes. Training is delivered on-site when requested.
Yes. Attendance records and certificates are provided after training.
Pricing is based on:
Number of participants
Training length
Travel requirements
Customization level
A written proposal is provided before training.
Advance scheduling is recommended to secure preferred dates and instructors.